FAQ
HELP CENTER
A Collaborative Industry Tool
In addition to making business connections, Supplier Gateway is a platform that fosters industry engagement.
Our Help Centre is a valuable resource for registered businesses to pose questions and get answers directly from Oil Sands Producers.
Have a question for our Help Centre? Log in to submit an inquiry.
The Help Centre is only available for registered businesses of Supplier Gateway.
Top questions
Does ROA Supplier Gateway substitute compliance processes with platforms like Ariba, Avetta, ISN, ComplyWorks, etc?
ROA Supplier Gateway does not replace compliance platforms and processes such as Ariba, Avetta, ISN, ComplyWorks, etc. ROA Supplier Gateway aims to facilitate access to industry opportunities, enhance visibility for local businesses, and provide valuable industry information.
What are the benefits of registering in ROA Supplier Gateway?
How much does it cost to join and use ROA Supplier Gateway?
Where can I get help registering with ROA Supplier Gateway?
For registration assistance, please contact us at supplier.gateway@roaalberta.ca
I just completed the registration, what are the next steps?
Upon completing registration, businesses will be granted with full access to the ROA Supplier Gateway portal. This includes access to a personalized business dashboard, opportunities, resource library containing valuable industry information, spotlight section, and help/support center.
How do I update my business information?
My business is interested in one of the opportunities. How do we express our interest?
Who are ROA Supplier Gateway’s participating members?
ROA Supplier Gateway’s participating members are Suncor Energy, Cenovus Energy, ConocoPhillips Canada, and Imperial Oil.
