FAQ

HELP CENTER

A Collaborative Industry Tool

In addition to making business connections, Supplier Gateway is a platform that fosters industry engagement.

Our Help Centre is a valuable resource for registered businesses to pose questions and get answers directly from Oil Sands Producers.

Have a question for our Help Centre? Log in to submit an inquiry.

The Help Centre is only available for registered businesses of Supplier Gateway.

Not registered for Supplier Gateway?

Top questions

Does ROA Supplier Gateway substitute compliance processes with platforms like Ariba, Avetta, ISN, ComplyWorks, etc?

ROA Supplier Gateway does not replace compliance platforms and processes such as Ariba, Avetta, ISN, ComplyWorks, etc. ROA Supplier Gateway aims to facilitate access to industry opportunities, enhance visibility for local businesses, and provide valuable industry information.

Registering in ROA Supplier Gateway offers the benefits of increased industry visibility, easier access to opportunities, ability to spotlight the business for enhanced exposure, and support for various processes. ROA Supplier Gateway aims to promote opportunities, encourage valuable partnerships, foster innovation, and enhance supplier participation in the industry.
There is no cost for businesses to register and use the ROA Supplier Gateway portal.

For registration assistance, please contact us at supplier.gateway@roaalberta.ca

Upon completing registration, businesses will be granted with full access to the ROA Supplier Gateway portal. This includes access to a personalized business dashboard, opportunities, resource library containing valuable industry information, spotlight section, and help/support center.

Registered businesses can easily update information by accessing the business portfolio within the personalized dashboard.
To express interest, registered businesses can simply navigate to the specific opportunity and click on the “Express Interest” tab. This will provide with the ability to showcase capabilities and track the status of all submitted expressions of interest.

ROA Supplier Gateway’s participating members are Suncor Energy, Cenovus Energy, ConocoPhillips Canada, and Imperial Oil.

For any additional questions or assistance, please don’t hesitate to reach out by filling out the contact form.